Privacy Policy

Baito Group Sdn Bhd ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA).

Information We Collect

We collect information you provide directly to us, including:

• Name and contact information (email, phone number)
• Company name and job title
• Event and campaign requirements
• Communication preferences

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide quotes
• Deliver event marketing services you request
• Send relevant updates about our services (with your consent)
• Improve our website and services

Cookies and Analytics

We use cookies and similar technologies to analyze website traffic and improve user experience. You can manage cookie preferences through our cookie consent banner. We use Google Analytics to understand how visitors interact with our site.

Data Protection

We implement appropriate security measures to protect your personal data against unauthorized access, alteration, or destruction. Your data is stored securely and accessed only by authorized personnel.

Your Rights

Under PDPA, you have the right to:

• Access your personal data held by us
• Correct inaccurate personal data
• Withdraw consent for data processing
• Request deletion of your personal data

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

Third-Party Services

We may share data with trusted third-party services including Google Analytics, LinkedIn, and WhatsApp for business communication. These services have their own privacy policies.

Contact Us

For questions about this Privacy Policy or to exercise your data rights, contact us:

• Email: hello@baito.events
• Phone: +60 16-380 2008
• Address: No. 23, Jalan Genting Klang, Setapak, 53300 Kuala Lumpur

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.